Terms and Conditions

Welcome to our online cosmetics and skincare store. These Terms and Conditions govern your use of our website and the purchase of our products. Please read these terms carefully before making a purchase.

By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website. Prohibited behavior includes:

• Harassing or causing distress or inconvenience to any other user
• Transmitting obscene or offensive content
• Disrupting the normal flow of dialogue within our website
• Using the website for fraudulent purposes or in connection with a criminal offense

All content on this website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of wellfresh or its content suppliers and is protected by international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of the content without our express written permission.

We strive to provide accurate product descriptions, images, and pricing information. However, we do not warrant that product descriptions, images, pricing, or other content on this website is accurate, complete, reliable, current, or error-free.

Product colors may vary slightly from images displayed on your screen due to monitor settings and lighting conditions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

All prices are listed in INR and are subject to change without notice. We reserve the right to modify prices at any time. The price charged will be the price displayed at the time of purchase.

Payment must be received in full before products are dispatched. We accept the following payment methods: Credit cards, debit cards, PayPal, and other secure payment options.

By providing payment information, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order.

We aim to process and ship orders within 1-3 business days. Delivery times may vary depending on your location and the shipping method selected.

Risk of loss and title for products purchased pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or customs clearance processes.

Due to the nature of cosmetic and skincare products, we have a strict return policy to ensure product safety and hygiene:

Eligible Returns: We will accept returns only for:

• Unopened and unused products in their original, sealed packaging within 14 days of delivery
• Products that arrived damaged or defective (photographic evidence required)
• Incorrect items shipped due to our error

To initiate a return for eligible items, please contact our customer service team at support@example.com within 14 days of receiving your order. Returns must be approved before shipping items back to us.

Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned items. Shipping costs are non-refundable unless the return is due to our error.

To the fullest extent permitted by applicable law, wellfresh shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our products or website
• Any unauthorized access to or use of our servers and/or any personal information stored therein
• Any allergic reactions, skin irritations, or adverse effects from using our products
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the website

Our total liability to you for all claims arising from or related to the use of our products or website shall not exceed the amount you paid for the product(s) in question.

You agree to indemnify, defend, and hold harmless wellfresh, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses relating to or arising out of your use of our products or website, your violation of these Terms and Conditions, or your violation of any rights of a third party.

Your privacy is important to us. Our collection and use of personal information in connection with your use of the website is described in our Privacy Policy. By using this website, you consent to our collection and use of personal data as outlined in our Privacy Policy.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of India.

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

We encourage you to review these Terms and Conditions periodically to stay informed of any updates.

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.